Careers at PSW

Chief Operating Officer (COO) – PSW

At PSW, we specialize in creating luxury entertainment spaces for residential clients. For over 43 years, we’ve been delivering exceptional landscaping, hardscaping, pools, and carpentry services to the greater Pittsburgh area. We’re known for our meticulous attention to detail, strong client relationships, and high-quality craftsmanship. As a family-run and systems-driven company, we value proactive operations, career development, and a supportive team culture.

We are currently seeking a passionate and experienced Chief of Operations (COO) to guide our team and help bring the Owner's vision to life.

 The Role

As our Chief Operating Officer (COO), you are the Integrator who makes the PSW machine run. You’ll lead our staff, refine and scale operations, build a performance-driven culture, and provide the CEO with clear visibility into the health of the business. You’re not just a manager—you’re a systems builder, culture protector, and execution driver.

Key Responsibilities

  • Operational Leadership

  • Translate the CEO's vision into executable quarterly and annual goals.

  • Ensure that every department runs like a well-oiled machine

  • Provides the CEO weekly reports of the performance of the company and forecasts goals for the future

Team Management & Accountability

  • Directly manage department heads (Sales, Project Management, Marketing, Design, Procurement, Admin. etc.).

  • Oversee recruiting, onboarding, and professional development systems.

  • Foster a culture of performance, ownership, and growth.

Data & KPI Management

  • Build and own the company’s Scorecard across all business units.

  • Monitor key performance indicators weekly to ensure alignment and traction.

  • Provide clear reports to the CEO summarizing trends, risks, and recommendations.

  • Provides team members the proper guidance so they can achieve their goals and work proactively

Process & Systems Development

  • Create and refine SOPs that drive repeatable, scalable success.

  • Automate workflows and eliminate operational bottlenecks.

  • Standardize systems across business units while maintaining flexibility for growth.

Strategic Execution

  • Build and manage positive attitudes among the team and customers

  • Facilitate leadership team meetings and cross-departmental communication.

  • Identify and solve key business issues and strategic challenges.

  • Ensure that every Rock (EOS priority) is completed on time and fully executed.

Who You Are

  • An Operator at Heart – You love process, planning, and execution.

  • Entrepreneurially Minded – You get the thrill of building and scaling.

  • A Strong Leader – You’re calm under pressure, decisive, and firm but fair.

  • Data-Driven – You use numbers to guide decisions and drive accountability.

  • System-Oriented – You believe great businesses are built on repeatable systems.

Qualifications

  • 10 year minimum background in residential construction management is required.

  • 7–15 years of experience in operations leadership (COO, Director of Ops, GM, etc.).

  • Proven ability to build and lead cross-functional teams.

  • Strong knowledge of business operations, financials, KPIs, and reporting.

  • Experience implementing systems like EOS, Lean, or Six Sigma is a bonus.

  • High emotional intelligence, grit, and drive.

Job Type: Full-time

Pay: $100,000 - $150,000

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

Schedule:

  • Monday to Friday

  • Weekends as needed

Sales Representative – Carpentry/Interior

Location: Bridgeville, PA
Company: PSW

 About Us

At PSW, we specialize in creating luxury entertainment spaces for residential clients. For over 43 years, we’ve been delivering exceptional landscaping, hardscaping, pools, and carpentry services to the greater Pittsburgh area. We’re known for our meticulous attention to detail, strong client relationships, and high-quality craftsmanship. As a family-run and systems-driven company, we value proactive operations, career development, and a supportive team culture.

We are currently seeking a passionate and experienced Sales Representative who has a high level of experience within carpentry and interior construction. PSW is looking to greatly expand upon its interior division and needs a strong individual to represent us.

Your Role

As a Sales Representative, you’ll be at the forefront of our growth strategy—identifying new business opportunities, nurturing client relationships, and presenting our premium services with clarity and confidence. Your success will be driven by your industry experience, networking abilities, and consultative selling approach.

Key Responsibilities

  • Identify and pursue new sales opportunities through referrals, networking, pipelines and marketing.

  • Provide homeowners with options and cost points to meet their project requirements

  • Create and manage sales pipelines and referral arteries

  • Build and maintain lasting relationships with both new and existing clients.

  • Meet with homeowners to understand their vision and provide tailored solutions for interior and exterior carpentry projects.

  • Develop and present compelling proposals; negotiate and close contracts.

  • Collaborate with our design and operations teams to ensure seamless project execution.

  • Maintain accurate records of sales activities and client interactions in our CRM.

  • Meet or exceed monthly and quarterly sales targets.

What We're Looking For

  • Minimum of 10 years of experience in residential, interior construction/ exterior carpentry sales and installation.

  • Proven ability to represent a brand, team, and premium service offering with professionalism.

  • Exceptional communication, presentation, and relationship-building skills.

  • Highly motivated, goal-oriented, and confident in closing high-ticket sales.

  • Strong negotiation and strategic pipeline development skills.

  • Proficient in managing your time independently and productively.

  • Interior Design background (preferable)

  • Reliable transportation and a valid driver’s license.

  • Ability to work from our Bridgeville, PA office Monday through Friday.

Why Join PSW?

  • Family-owned business with 43 years of industry leadership

  • Proactive, process-driven company—no micromanaging

  • Supportive, team-first culture with a focus on personal and professional growth

  • Paid education and career advancement opportunities

  • Access to an extensive network of trade partners

  • Opportunity to work on the most elaborate and rewarding outdoor projects in the region

Compensation & Benefits

  • Total Compensation: $100,000 – $180,000+ (Base + Commission)

  • Starting base will reflect your experience, network, and existing sales pipeline.

  • Full paid benefits

  • IRA with matching

  • Personal office and professional workstation

  • Company vehicle provide

Schedule:

  • Monday to Friday

  • Weekends as needed

Ready to Join a Legacy of Excellence?

If you're looking to elevate your sales career and be part of a company that’s reshaping outdoor living in Pittsburgh, apply now and let’s create something extraordinary together.

Job Type: Full-time

Pay: $100,000.00 - $180,000.00 per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Flexible schedule

  • Health insurance

  • Paid time off

  • Professional development assistance

  • Referral program

  • Vision insurance